Our Services

Terms and Conditions

1. Services Offered

 

Preferred Towing & Recovery LLC provides professional towing, roadside assistance, vehicle recovery, transport, and related services. Services are available 24/7 but may be subject to availability, weather, traffic conditions, and equipment access.

 
2. Service Requests and Estimates

 

  • Service requests can be made via phone, online forms, or in person.

  • Any estimates provided prior to service are non-binding and may vary based on actual conditions.

  • Final pricing will depend on distance, vehicle size, situation complexity, labor, and equipment needed.

 
3. Payment Terms

 

  • Payment is due at the time of service, unless otherwise agreed in writing.

  • We accept cash, major credit/debit cards, or company-approved invoicing for fleet accounts.

  • Failure to pay may result in additional fees or impounding of the vehicle until payment is received.

 
4. Liability and Responsibility

 

  • We are committed to providing careful and damage-free service. However, Preferred Towing & Recovery LLC is not liable for:

    • Pre-existing damage to vehicles

    • Damage resulting from improper loading caused by concealed defects

    • Delays caused by traffic, weather, or unforeseen circumstances

  • Customers are responsible for ensuring their vehicle is accessible and legally towable.

 
5. Cancellations and Delays

 

  • If you need to cancel a scheduled service, please contact us as soon as possible.

  • We reserve the right to cancel or delay service due to safety concerns, road closures, hazardous conditions, or equipment failure.

 
6. Use of Website

 

By accessing our website, you agree not to:

 

  • Use the website for illegal purposes

  • Copy, modify, or distribute website content without permission

  • Attempt to hack, disable, or overload our systems

 

All content (text, images, logos, etc.) is owned by Preferred Towing & Recovery LLC and protected under copyright law.

 

7. Privacy

 

Use of our services and website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

 
8. Governing Law

 

These Terms are governed by the laws of the State of Texas. Any disputes shall be handled in the courts of Tarrant County, TX.

 

9. Changes to Terms

 

We reserve the right to update or change these Terms at any time. Continued use of our website or services after updates constitutes acceptance of the new terms.

 

 
10. Contact Us

 

For questions about these Terms and Conditions, please contact:

 

Preferred Towing & Recovery LLC


📍 5824 High Creek Dr, Fort Worth, TX 76119


📞 +1 123456789


📧 info@example.com