When an 18-wheeler flips on I-35E, a construction crane falls over on a Dallas construction site, or a fleet bus fails in the middle of rush hour, it requires a highly skilled team with no room for error and no time to lose. Heavy duty towing is not work for just any tow truck or tow truck driver – it requires the right equipment and professional training, as well as the courage to work in high stress, high stakes environments.
At Preferred Towing & Recovery LLC, we are the Dallas-Fort Worth area’s go-to company for heavy duty towing and recovery. We were founded in 2018, and we are family owned and operated, building our reputation one successful tow at a time – providing professional, fast and efficient service 24 hours, 7 days, 365 days a year.
Whether you’re a lone truck driver on the road, a fleet manager with a breakdown, or a business owner needing equipment moved, Preferred Towing & Recovery has the equipment, knowledge and experience to do it right – the first time, every time.
Dallas’s Premier Heavy Duty Towing Service
Not all towing companies are created equal. When it comes to towing, size matters – but that’s not the only factor at play. Heavy duty towing demands expertise, experience and state-of-the-art equipment to safely and securely transport oversize loads and commercial vehicles across the DFW motorway network.
At Preferred Towing & Recovery, we have equipped our team with the necessary equipment and training to offer DFW’s best heavy duty towing service. Whether it’s recovering a semi-truck from I-30 or transporting a large piece of equipment across Dallas County, our team is prepared to do the job right and safely.
Our heavy duty towing services include:
- Semi-truck and 18-wheeler towing
- Box truck and delivery vehicle towing
- Bus and school bus towing
- Towing of heavy equipment and machinery
- RV and motorhome towing
- Fleet vehicle towing
- Commercial vehicle accident recovery
- Long-distance truck transport
- Load shifts and wide load transportation
- Recovery of stuck or off-road heavy vehicle
24-Hour Heavy Duty Towing, Roadside Assistance & More
Vehicle breakdowns and accidents don’t wait until 9 to 5. Tire blow-out at 2AM on the Dallas North Tollway, engine breakdown on I-635 on a holiday weekend, roll-over on I-20 during the middle of winter – accidents and breakdowns always happen at the most inconvenient time.
That’s why Preferred Towing & Recovery is at your service 24 hours a day, 7 days a week. Our dispatchers are always ready to take your call, our trucks are always poised for an immediate response in the DFW metroplex, and our drivers are always prepared to hit the road – day or night, rain or shine.
Our heavy duty 24/7 services include:
- Heavy duty towing for semi-trucks, buses and other large commercial vehicles
- Heavy duty roadside services – tire changes, fuel, jump starts for heavy duty trucks
- Commercial truck repair and maintenance on site
- Accident recovery and cleanup
- Recovery and ditch winching services for trucks
- Cargo assistance and load securing
- Long distance and overnight towing
At Preferred Towing & Recovery, you will talk to an actual, live person when you call. Our dispatcher will gather information about your situation and dispatch the nearest heavy duty towing expert to assist you, with an accurate estimate of how long it will take to arrive.
Trusted Heavy Duty Towing Experts Serving Dallas and North Texas
In heavy duty towing, trust is an essential ingredient. When you have a 40-ton semi to get out of a ditch or a heavy construction crane to move across the busy city streets, you want a team that has successfully completed similar jobs – safely and professionally.
At Preferred Towing & Recovery, we have been meeting the needs of our customers in the Dallas-Fort Worth metroplex with integrity, efficiency and the highest standards for customer service since 2018. Our personnel are highly trained and certified, and our equipment is always in top shape. We have provided long-term service to fleet operators, construction firms, and other commercial enterprises throughout the DFW metroplex – because when you have a good experience, you call us again.
Why Dallas and North Texas businesses choose Preferred Towing & Recovery:
- Locally owned and operated for over 30 years – we know the streets of Dallas better than anyone
- Highly skilled, heavy duty, certified tow operators
- Well-equipped and modern heavy duty fleet
- Honest pricing and no hidden charges
- Quick response times and dispatch in DFW
- Experienced serving commercial fleets, fleet owners and drivers
- Committed to customer service, you’re more than just a number
Most Trusted Heavy Duty Recovery Operator in North Texas
Heavy duty recovery is not towing. Semi trucks on their side on Texas freeways, heavy equipment buried in flood waters at a construction site, or a bus on its roof – these are all heavy duty recovery situations that require specialized equipment (rotator wreckers), rigging and tow operators with nerves of steel.
Preferred Towing & Recovery LLC is ready and able to provide heavy duty recovery throughout the North Texas region. Our recovery team carefully prioritises the safety of the vehicle, cargo, personnel and the environment in every recovery operation.
Industry-Leading Capabilities
Our heavy duty recovery team and equipment have the capabilities to handle the toughest recovery jobs in North Texas:
Industry-Leading Capabilities
Our heavy duty recovery team and equipment have the capabilities to handle the toughest recovery jobs in North Texas:
- Heavy duty wreckers and rotator cranes
- Lowboy and Landoll trailers for oversized loads
- Custom lifting and rigging equipment
- Off-road recovery for vehicles stuck in ditches, ravines or poor ground
- Complete accident scene set-up and clean up
- Freight damage prevention and recovery
CDL-Licensed, Safety-Certified Operators
Our recovery operators are fully licensed and certified to operate heavy duty towing and recovery vehicles. We do not skimp on training and safety certification – because in heavy duty recovery, there are no shortcuts.
Our operators are prepared for difficult situations involving multiple vehicles, hazardous cargo, shifting loads, and difficult road conditions – keeping your cargo, our workers and other motorists safe.
Heavy Equipment Towing and Transport in Dallas
Dallas is one of the fastest-growing metropolitan regions in the US, and with that comes construction – for office buildings, infrastructure, residential developments, even new freeways – which means moving heavy equipment around Dallas.
The transport of heavy equipment is a skilled job. Moving bulldozers, cranes, excavators, compactors, drilling rigs and other equipment requires lowboy trailers, load securing, permitting and professional drivers with a working knowledge of Dallas streets and highways when transporting oversized loads.
Preferred Towing & Recovery provides towing and transport for heavy equipment of:
- Construction firms and contractors
- Energy and oilfield companies
- Manufacturing and industrial facilities
- Government and municipal projects
- Farmer’s fields across North Texas
- Staging companies that need cranes and rigging equipment
We manage the entire transport process, including securing permits, developing the transport route, securing the load, transporting and positioning the load at the destination.
Heavy Duty Towing Services for the Hard Workers of Dallas
Dallas is a city of hard workers. Truck drivers driving cargo through the night on I-45. Road construction workers hauling equipment before sunrise. Truck drivers on the road between Tarrant and Dallas counties. Those who make this city run need a towing company that’s up to the task.
At Preferred Towing & Recovery, we know what a breakdown means to a working driver or a business driver. Time is money when it comes to a commercial vehicle. That’s why we strive to be fast, efficient and low-impact in every heavy duty towing situation we respond to.
We work around the clock – because we know you never stop, and neither do we. Owner-operators with a single truck to large fleets, Preferred Towing & Recovery is here to help when you are on the road.
Rapid Response for Emergency Situations — 24/7 Emergency Response
When it comes to big rig towing, time is of the essence. A broken down 18-wheeler on the I-35 expressway causes traffic back-ups and safety risks. A rig accident on the Dallas beltway must be safely removed.
Our response plan is based on efficiency and readiness. We have units in place across the DFW region to reduce response time. When you dial, our dispatcher will immediately send the closest emergency heavy duty unit to the scene – and provide a reliable time of arrival.
Our emergency heavy duty towing service includes:
- Interstate accident recovery on all Dallas freeways (I-30, I-35E, I-45, I-635, and Dallas North Tollway)
- Truck rollovers for semis, heavy duty trucks and other large vehicles
- Urgent cargo recovery and protection
- Commercial vehicle accident scene management
- Ditch and off-road assistance following the weather events
- Emergency transport to your repair shop of choice
Local and Long-Distance Heavy Duty Towing
If you need a heavy duty vehicle towed within a city or hauled hundreds of miles to a repair shop, or delivery point, Preferred Towing & Recovery offers local and long-distance heavy duty towing throughout Texas and the Southwest.
Our long-distance towing is especially important for fleet owners, owner-operators and businesses needing to move heavy vehicles between Texas cities (Dallas to Houston, Dallas to San Antonio, Dallas to El Paso) and interstate transport of heavy vehicles across the Southwest.
Our long-distance towing is especially important for fleet owners, owner-operators and businesses needing to move heavy vehicles between Texas cities (Dallas to Houston, Dallas to San Antonio, Dallas to El Paso) and interstate transport of heavy vehicles across the Southwest.
With every long distance tow, we plan logistics meticulously – route mapping, load preparation, rest stops and delivery schedules – to ensure your equipment is delivered on time and in the same condition we picked it up.
Serving Dallas & DFW Metroplex
Serving Dallas & DFW Metroplex
At Preferred Towing & Recovery, we operate in Fort Worth and offer heavy duty towing services to all areas of the Dallas-Fort Worth metroplex and nearby areas. We provide services to the cities of:
- Dallas, TX
- Fort Worth, TX
- Arlington, TX
- Grand Prairie, TX
- Irving, TX
- Garland, TX
- Mesquite, TX
- Richardson, TX
- Plano, TX
- Carrollton, TX
- Cedar Hill, TX
- Duncanville, TX
- Hutchins, TX
- Balch Springs, TX
- DeSoto, TX
- Lancaster, TX
Can’t find your city or town? Just give us a call 469-427-7371 and we will send out the closest unit to your location.
Heavy Duty Recovery Services in Dallas
Towing and recovery are two related services. Towing is the transport of a vehicle. Recovery extracts a vehicle from a location where it cannot be towed – overturned in a ditch, mired in sand or mud, wedged between a tree or barrier, hanging from a cliff or hillside.
No matter what the situation calls for, Preferred Towing & Recovery provides heavy duty recovery services for all types of commercial vehicles throughout the Dallas metroplex. Our recovery specialists evaluate the circumstances of each vehicle to determine the best recovery scenario, and then implement it in a safe and efficient manner, with the goal of preserving the vehicle, cargo and environment.
Our recovery services include:
- Truck rollover and upright recovery (for semis and large trucks)
- Ditch and off-road extraction
- Underwater and flood recovery
- Clean-up and recovery from accidents
- Cargo salvage and freight recovery
- Mud and sand extraction
- Disaster and large-scale incident assistance
Dallas Heavy Duty Towing Services You Can Trust
When there are so many towing services out there claiming to be superior, at Preferred Towing & Recovery we know that it isn’t equipment or response time that sets us apart, it is our people and our dedication to putting our customers first, every time they call.
We will quote you a fair price, let you know upfront how long to expect, will treat your cars and trucks (and whatever is in them) like our own and ease your worries. We understand that having a breakdown or accident is stressful – we want to make the process of dealing with it as easy as possible.
With Preferred Towing & Recovery, you can expect:
- Someone on the phone 24 hours a day, 7 days a week – no robots, no answering machine
- Transparent pricing – no hidden charges
- Qualified technicians working on your car
- Fast dispatch and reliable ETAs
- A locally owned and operated business
- A partner relationship, not just a transaction
Frequently Asked Questions About Heavy Duty Towing in Dallas
What is considered heavy duty towing?
Heavy duty towing typically refers to towing large vehicles that are too big for regular light or medium duty tow trucks to handle. Examples include semi-trucks and 18-wheelers, tractor-trailers, box trucks with a GVWR (Gross Vehicle Weight Rating) over 26,000 lbs, buses (including school and charter buses), RVs and motorhomes, earthmoving equipment (excavators, bulldozer, cranes, compactors) and large agricultural equipment. Any large commercial or industrial vehicle that requires special equipment to tow safely, is considered heavy duty towing. If you’re unsure, please call Preferred Towing & Recovery at 469-427-7371 and describe your vehicle to us – we will advise you what equipment we are bringing.
How long will it take Preferred Towing & Recovery to respond to a Dallas heavy duty towing emergency?
This will vary according to location, traffic and the availability of the appropriate vehicle. We provide coverage throughout the DFW metroplex, and respond to emergencies as quickly as we can. Our dispatcher will provide you with an accurate expected time of arrival, not overpromise. If you have non-emergency heavy equipment transport or towing, we can schedule an appointment that fits into your schedule.
Will Preferred Towing & Recovery recover heavy duty accidents on Dallas freeways?
Yes. Preferred Towing & Recovery is ready for heavy duty accident recovery on all Dallas freeways including I-35E, I-30, I-45, I-635 (LBJ Freeway), I-20, I-820, Dallas North Tollway and SH-183. Our accident recovery teams are experienced in handling difficult accident scenes, such as multiple vehicle accidents, spilled cargo, and rollovers of commercial vehicles. Our team will navigate the accident scene quickly to safely clear the scene, reduce traffic congestion and prevent further damage to your vehicle or cargo.
What’s the difference between heavy duty towing and recovery?
Heavy duty towing is the transport of a large vehicle that is readily accessible and ready to be loaded – such as a broken-down semi-trailer on the side of a motorway. Heavy duty recovery is the act of recovering a vehicle from a position where traditional towing cannot occur quickly – such as a truck in a ditch, bus in a flooded ditch or construction equipment in mud. Recovery may require special rigging, rotator cranes, and winching to make the vehicle accessible for towing. Both are services offered by Preferred Towing & Recovery.
Can Preferred Towing & Recovery provide long distance heavy duty towing services from Dallas?
Yes. We offer long distance heavy duty towing and transport services from Dallas to all across Texas and other states. We can arrange to have a broken down semi towed from Dallas to Houston, heavy equipment moved from Dallas to San Antonio, or to have a commercial fleet vehicle moved to a different state. We take care of all the details of long distance heavy towing including planning the route, securing the load, overnight stops (if needed) and transporting the item to your desired destination.
When should I use a heavy duty tow truck instead of a tow truck?
This is best determined by vehicle size. For example, if you are operating a passenger car, small SUV or light pickup truck, then a standard tow truck should be sufficient. If you drive a semi-truck, 18-wheeler, large box truck, bus, RV, motor home or any kind of construction or industrial equipment, you require a heavy duty tow truck. Consequences of using a tow truck that is too small for the job include vehicle damage, load instability, and putting other drivers at risk. When you call Preferred Towing & Recovery, simply tell us what type of vehicle you drive and we will send the right tow truck.
Call Preferred Towing & Recovery – Dallas’s Heavy Duty Towing Experts
When heavy duty trucks or trailers break down or are involved in an accident, you need the right people on the job. At Preferred Towing & Recovery, we have the right equipment, training and attitude to service Dallas and the DFW metroplex for all of your heavy duty towing and recovery needs.
We are on call 24/7/365 so call us anytime for service.